A Westport dentist’s work has been specially recognised for her holistic approach to patient care, including home visits and even seeing that the patient’s pets were looked after.
Dr. Rosemary Smith has been named SensodyneMost Sensitive Dentist 2013, having been chosen from over 1,300 nominations, by a patient, Noeline Haylett from Westport.
Noeline became very ill last winter, which ultimately led to her hospitalisation.
Post hospitalisation Noeline suffered from ongoing dental problems as a result of her illness.
According to Noeline Haylett: “My dental problems, which were the result of my illness, meant I needed dental work done on top of everything else I’d gone through and this wasn’t easy.
Her patient care continued outside the surgery
“Dr Rosemary Smith really made things as easy as possible for me, offering to open her surgery on a Saturday. While
Rosemary sorted out my dental problems, her patient care continued outside the confines of the surgery walls: she popped into me at home, dropped me in meals and made sure my pets were looked after.
“She truly looked after me as a healthcare patient rather than just my teeth … for this I’m so grateful and just delighted her work has been recognised.”
This is the second time that Dr. Smith’s patient care has been recognised through these national awards, having been highly commended in 2008.
Sensodyne Dentist of the Year 2013, Dr. Rosemary Smith comments: “I’m just delighted to receive this award … I’m a great believer that the dental practice is one of the key community touch points which allows us to positively impact on people’s quality of life.
Take a more holistic approach
“We have the opportunity to reach beyond our patient’s dental health to take a more holistic approach to their healthcare. In the case of my patient Noeline Haylett, I’m glad I could make a difference.”
Each year, the Sensodyne Sensitive Dentist Awards, in association with the Journal of the Irish Dental Association, invites patients to nominate their dentist if they believe they have shown exceptional care.
Members of the public can use the ‘Find-a-dentist’ facility on the Irish Dental Association’s website www.dentist.ie if they wish to arrange a dental appointment.